Privacy Policy

Who we are

Keeping You E-Safe is a charitable organisation serving England, Scotland and Wales, dedicated to providing the best support online and in-person. 

Support Groups

In the rare occasion we plan to take some promotional photos, we will always ask the attendees’ permission before taking any photos at our Support Groups. Also we will ask every time before taking a photo in case you change your mind.

Data Breach

If there is any theft of data from our systems we will report it to our local data protection authority within 72 hours, if possible. If there are any data breaches on external sites (such as Eventbrite), they will contact you.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection (to make our site as efficient and as friendly as possible). An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment, we do this so that your comments are as personalised as possible.

Contact forms

When you contact us on our website your email is sent to us and is retained by us for future use in case you email us again about the topic. We do not share your data.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website, such as if we embed a Tweet from Twitter or when we link to our EventBrite ticket pages.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service but other than that your data does not leave our organisation and is not sold on, because we don’t think companies should be built on that.

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